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If Trust is a Bridge

  • Writer: Dr. Toby A. Travis
    Dr. Toby A. Travis
  • 2 days ago
  • 1 min read

Trust is a bridge.

But as Mark C. Perna notes in this Forbes article, many employees are not crossing that bridge because they are no longer confident it is safe, stable, or strong enough to carry them.


In the article, Mark references my work in TrustED®: The Bridge to School Improvement and the reality that trust is not built through slogans, mission statements, or occasional gestures. It is built through repeated evidence that leaders are worthy of confidence.


When workloads become excessive, hours become unsustainable, burnout goes unaddressed, and anxiety is ignored, trust begins to erode. And once people stop trusting the bridge, they naturally hesitate to step onto it.


This is true in businesses, schools, churches, nonprofits, and every organization where people are asked to bring their best work to a shared mission.


The encouraging truth is that trust can be rebuilt. But it is rebuilt the same way a bridge is repaired: intentionally, consistently, and over time.


Leaders who want people to cross the bridge must first make sure the bridge is trustworthy.

Grateful to Mark C. Perna for this thoughtful Forbes piece and for highlighting the importance of trusted leadership.



Mark’s article identifies the workplace trust gap as a major factor in employee hesitation, and specifically highlights excessive workloads, long hours, burnout, and anxiety as areas where trust has often been broken. (forbes.com)



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